Ensuring a Welcoming Experience: Preparing for Disabled Guests at the Hotel Front Desk

In the hospitality industry, providing exceptional customer service is of paramount importance. While many guests come and go, each with their unique needs and preferences, it’s crucial to be prepared for all situations. This includes accommodating guests with disabilities. When a guest with a disability arrives at your hotel, it’s vital to provide a warm …

Resorts, Hotels & Casinos Should Hire Me

Image Description: view from an opulent balcony of a hotel trimmed in gold According to the World Federation of Advertisers, the Disability Market Segment holds an astounding $13 trillion in disposable income. Many of these people are looking for places to spend their money, but they have some serious concerns over attitudinal reflex responses (how …